Etihad Advanced Solutions - IT Solution Comparison Guide

Etihad Advanced Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our site and services, including our cloud computing, cybersecurity, data analytics, and AI solutions. This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect

We collect information that you provide directly to us, as well as information that is collected automatically through your use of our site.

Information You Provide:

Contact Information: When you contact us, request information, or register for an event, we may collect your name, company name, title, postal address, and other contact details you provide.
Account Information: If you create an account with us, we collect your username, password, and other information necessary to administer your account.
Payment Information: When you purchase our services, we collect payment information necessary to process your transaction.
Communications: When you communicate with us, we collect the content of your communications.
Other Information: You may choose to provide us with additional information.

Information We Collect Automatically:

Log Data: Our servers automatically record information created by your use of our site, including your IP address, browser type, operating system, referring URL, pages visited, links clicked, and date/time stamps.
Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences. You can control cookies through your browser settings.
Device Information: We may collect information about the device you use to access our site, including the device model, operating system, and unique device identifiers.

How We Use Your Information

We use your information for the following purposes:

To Provide and Improve Our Services: To deliver the services you request, personalize your experience, and improve our site and services.
To Communicate With You: To respond to your inquiries, provide customer support, and send you important notices and updates.
To Market Our Services: To send you promotional materials, newsletters, and other marketing communications. You can opt-out of receiving these communications at any time.
To Protect Our Rights and Interests: To protect our rights and interests, including enforcing our terms of service, preventing fraud, and complying with legal obligations.
To Comply with Legal Obligations: We may process your personal data to comply with legal obligations to which we are subject.

Disclosure of Your Information

We may disclose your information to the following categories of recipients:

Service Providers: We may share your information with third-party service providers who assist us with providing and improving our services (e.g., hosting providers, payment processors, marketing automation platforms). These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Business Partners: We may share your information with business partners who offer complementary products or services.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
Affiliates: We may share your information with our affiliates.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include implementing technical, administrative, and physical safeguards. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

The length of our relationship with you;
Whether there is a legal obligation to retain the data; or
Whether retention is advisable considering our legal position (such as, regarding applicable statutes of limitations, litigation or regulatory investigations).

Your Rights

You have the following rights regarding your personal information:

Right to Access: You have the right to request access to your personal information that we hold.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information about you.
Right to Erasure: You have the right to request that we erase your personal information, under certain circumstances.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information, under certain circumstances.
Right to Data Portability: You have the right to request that we provide you with your personal information in a structured, machine-readable format.
Right to Object: You have the right to object to the processing of your personal information, under certain circumstances.
Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
Right to Lodge a Complaint: You have the right to lodge a complaint with a data protection authority if you believe that we have violated your rights.

To exercise your rights, please contact us at the address provided below.

International Data Transfers

We may transfer your information to countries outside of the United Arab Emirates (UAE). These countries may have data protection laws that are different from the laws of your country. When we transfer your information internationally, we will take appropriate safeguards to protect your information, such as using standard contractual clauses approved by the European Commission.

Children's Privacy

Our site is not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site and update the effective date. We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy, please contact us at:

Etihad Advanced Solutions 12 Sheikh Zayed Road, Floor 14, Dubai, Dubai, 00000 UAE